Refund Policy

This Refund Policy applies to every subscription purchased on Greeni. 1. DIGITAL GOODS Subscriptions give immediate access to streaming content. Because access is granted the moment payment succeeds, subscription fees are generally non-refundable. 2. WHEN WE DO REFUND We issue a full refund where: you were charged more than once for the same period; a payment was taken after you cancelled a recurring plan; or a verified technical fault on our side prevented you from streaming for more than 72 consecutive hours and our support team could not resolve it. 3. HOW TO CLAIM Email greeni.wecare@gmail.com within 7 days of the charge with your registered mobile number, the transaction reference, and a short description of the problem. 4. PROCESSING TIME Approved refunds are returned to the original payment method. Cards and net banking typically settle in 5–7 working days; UPI usually settles in 1–3 working days. Timelines are set by your bank, not by us. 5. CANCELLATION Cancelling a recurring plan stops the next charge. It does not refund the period already in progress, and you keep access until that period ends. 6. PROMOTIONAL PLANS Subscriptions bought with a coupon, as part of a bundle, or at a promotional price are final and cannot be refunded. 7. QUESTIONS Greeni Bhim Nagar, Ganesh Chawl, Appa Pada Road, Malad East, Mumbai, Mumbai Suburban, Maharashtra, 400097 Email: greeni.wecare@gmail.com Phone: +91 91255 54291